ISO 9000 (Quality Management Systems — Fundamentals and Vocabulary)

ISO 9000 (QMS — Fundamentals and Vocabulary)

ISO 9000 is the foundational vocabulary and principles standard of the ISO 9000 family — distinct from ISO 9001 (the certifiable requirements) and ISO 9004 (guidance for sustained success). ISO 9000:2015 codifies seven quality-management principles and the canonical definitions that the rest of the family (and many other ISO standards including ISO 10007, ISO 13485) reference.

Why the KB tracks it separately

Many notes that appear to cite ISO 9001 actually reference vocabulary defined in ISO 9000 — terms like “quality,” “process,” “product,” “non-conformity,” “audit,” “configuration,” “validation,” “verification.” Tracking ISO 9000 distinctly makes the citation chain accurate and makes vocabulary-disagreement reviews tractable.

The seven principles (ISO 9000:2015 §2.3)

1. Customer focus.
2. Leadership.
3. Engagement of people.
4. Process approach.
5. Improvement.
6. Evidence-based decision making.
7. Relationship management.

Relationships (see sidebar)

• Normative for QMS (vocabulary basis) and Classification Schema (where many controlled vocabularies derive their grammar).
• Companion to ISO 9001 (requirements) and ISO 10007 (configuration-management guidelines).

Steward

ISO/TC 176/SC 1 (Concepts and terminology).